The Head Waiter is passionate about providing outstanding service and goes out of their way to give guests personalised attention. Guests from diverse cultures will enjoy interacting with the courteous and genuinely friendly Head Waiter, who has a superior knowledge of the menu and is able to assist with meal and wine choices. Their leadership and communication skills ensure that their team performs to the highest service levels and that coordination with the kitchen runs smoothly. The Head Waiter anticipates passengers’ needs and makes sure that every guest has an exceptional dining experience. We look forward to receiving online applications from candidates with experience in similar positions (waiter, waitress, maître d’, restaurant manager).

Requirements:

• extensive knowledge of the service sector
• several years of service in similar positions
• ability to communicate in English
• candidates with knowledge of German are preferred
• knowledge of other languages would be an advantage
• willingness to take responsibility

Responsibilities:

• set up the tables up to the standards
• serve passengers according to the highest standards
• suggest particular courses and wines
• kindly answer to any questions guests may have regarding menu items and wine offers
• attend training sessions with superiors and further improve skills and service level

Benefits:

• welcoming onboarding program and job trainings
• mentorship program
• clear pathways for career advancement within the company, with opportunities to move into higher roles and management positions
• 40% discount in the on board shop with exclusive items
• possibility to join guest excursions
• possibility to use the gym onboard
• embarkation/ disembarkation travel expenses are refunded or paid
• free lodging, meals and unlimited Wi-Fi on board
• dedicated crew area
• Sundeck area for crew use
• competence growth with German language courses and other courses
• exclusive AMADEUS Family communication platform
• a focus on a safe working environment with the latest safety gear and protocols
• assurance of job stability with a reputable company that values its employees and has a track record of growth and success in the cruising industry