Curriculum Housekeeping Academy
Life on Board & Safety Regulations
This lessons are the first step into life on board. Here you will be explained all the rules required to live together on board as well as the safety instructions to be followed in the event of an emergency
Grooming and Uniform Requirements
In this training unit you will learn the basic rules of appearance and the standard for the uniform to be worn during working hours
Introduction to the profession
Like any other activity in the hotel sector, the housekeeping department requires an appreciation of accuracy, cleanliness, friendliness and the best service to the guest.
Successful housekeeping service requires knowledge and a basic understanding as well as efforts to make our guests feel that their room has received perfect service on a daily basis.
These lessons describe cleaning utensils and equipment used for the cabins and public areas, explain basic principles and working techniques.
Equipment & Machine Identification plus Safety Regulations
Having the propper tools and equipment for a particular task may mean the difference between a job well done and one done carelessly, incorrectly or even dangerously.
This chapter introduces most of the tools and equipment typically used in a professional housekeeping.
Items are divided into categories according to their function: hand tools, laundry equipment, housekeeping trolleys, chemical basket and safety equipment
Hygiene & Health Regulations (HACCP FOR HOUSEKEEPING)
Chemical handling
In this course you will learn everything about the correct use and dangers of incorrect use of chemicals.
Introduction to the basic cleaning methods
In this chapter you will learn the basic cleaning methods
Storage Handling & Mise en Place
Housekeeping trolley, lines and housekeeping store, does it need a basic system here and why?
Do I save time and effort with order and system?
Cabin cleaning and cabin setups
Where do I start cleaning a room? In this training unit you will learn the best practice & work methods for cleaning the cabins
Cleaning and Setup of Public Areas
When and how often per day do the public areas need to be cleaned
The public areas on a ship is like a business card. Cleanliness must be guaranteed throughout the day and organized in such a way that it does not affect life on board for our guests. In this training you will learn when and how these areas are cleaned, what materials you need for this and the basic rule of communicating with the guests in these areas
Outbreak Procedures
In this session you will learn about diseases that can occur on the ships and which measures must be implemented to protect yourself and our guests